Review: American Airlines (777-200) Business Class from New York to London  
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Review: American Airlines (777-200) Business Class from New York to London

Looking for a comfortable business class flight over the Atlantic? Within Oneworld alliance, American Airlines 777-200 between London Heathrow (LHR) and New York (JFK) is one of the best candidates.

American Airlines Boeing 777-200 Business Class Details

Route New York (JFK) - London Heathrow (LHR)
Date December 2017
Plane Boeing 777-200
Cabin Business Class
Seat 8A
Configuration 1-2-1
Bed length about 195 cm (77 inches)
Seat width 53 cm (21 inches)
Capacity 45 passengers
Personal TV 15 inches
In-seat power YES
USB port YES
Touch screen remote    YES

Cabin and seat

Boarding started precisely on time and was completed relatively smoothly. Flight attendants gave a quick greeting on a door, nothing special there.

American Airlines B777-200 seat configuration is 1-2-1, kind of "ying-yang," but you don't have to stare fellow passenger straight in the face. Every seat has aisle access, but they still offer relatively decent privacy. In my opinion, privacy-wise the seat is better than Finnair A350 or Qatar A380.

American Airlines 777 Business Class Seat 1

American Airlines 777 Business Class Seat 2

The seat, manufactured by Zodiac Aerospace, is relatively comfortable, but in my opinion, it wasn't as good as American Airlines A321T. One problem is the seat length on the sleep mode, which is not enough if you are taller than 190 centimeters. Especially the foot area was too tight.

American Airlines 777 Business Class Seat 3

The Cole Haan amenity kit was placed on a seat as well as a puffy Casper pillow and a blanket. There was also a bottle of water, which is a nice touch.

There is a separate touch screen controller for adjusting the seat.

American Airlines 777 Business Class Seat controller

There has been a lot of discussion about the vibration issue of the Zodiac seats, but it didn't really bother me during this flight. I noticed the seat shake a couple of times - but it wasn't too bothersome.

Best seats

For single passengers, the window seats are the best bet. If you are concerned about the vibration issue, try to book seat 1A, 7A, 7L, 12A, or 12L, which are disconnected from other seats. Based on my experience, I'd avoid the seats next to the galley, since flight attendants were really loud during the flight.

American Airlines 777 Business Class Middle seats

Middle seats are a good option if you are traveling with a partner.

IFE and amenities

Excellent Bose QuietComfort 15 acoustic noise-canceling headphones, an unofficial trademark of American Airlines, were delivered before the departure.

American Airlines 777 Business Class Headphones

The charging options were excellent, two power plugs and two USB ports.

American Airlines 777 Business Class Charging options

The TV series and movie selection were almost identical to American Airlines A321 Transcon - so enough entertainment for 6-7 hour flight.

15-inch foldable IFE screen was decent, not as good as on A321T but definitely better than for example Finnair A330.

American Airlines 777 Business Class remote controller

American Airlines 777 Business Class Amenity Kit

Cole Haan Amenity kit contained an extensive set of supplies; there was a tissue, mouthwash, headphone covers, socks, eye shades, ear plugs, pen and a "refreshing travel kit" by C.O. Bigelow.

American Airlines 777 Business Class Amenity kit

Food, drinks and service

Water, orange juice, and Champagne were offered before the take-off. Once again I opted for Champagne - which on this flight was Lanson Black Label Brut.

American Airlines 777 Business Class pre-dinner snacks

Dinner service started with a plate of nuts and some more refreshments. For the main course, there were four options on the menu. I ended up choosing the Bourbon-Glazed Salmon with fig and roasted pepper orzo.

American Airlines 777 Business Class Menu

The whole dinner was served at the same time, as you can see from the photo below.

American Airlines 777 Business Class Dinner

Starter and the small plate were fresh and tasty, but unfortunately, the salmon was too dry for my taste and lacked flavor

American Airlines 777 Business Class Dessert

In my case, the highlight of the dinner was the dessert - Häagen-Dazs Mint Chocolate Chip Ice Cream, VERY delicious.

Before landing in London Heathrow, a small breakfast was offered. Since I wasn't too hungry, I chose the healthier option, the fresh fruit bowl.

American Airlines 777 Business Class Light Lunch

Outside the dining period, the service was not anything special or attentive; no extra effort was made. The more significant problem was flight attendants' loud chatter in the galley area during the night hours. I was forced to use the earplugs, which are generally not needed.

Conclusion

  • Pretty comfortable seat...
  • ...but not the best one for sleeping (if you are taller than 190 cm)
  • Decent food options, delicious ice cream
  • Good movie selection
  • Excellent headphones
  • Loud flight attendants focused more on talking than serving customers
      business class review, new york, london, american airlines, b777

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